Warranty & Replacement Policy

We take great care in crafting and packing your custom pieces. However, if your item arrives damaged or broken, we’ve got you covered!

✅ Replacement Policy:

• We offer free replacement for any item that arrives damaged or defective.

• To claim a replacement, please share unboxing video or photos within 24 hours of delivery.

• Replacement is only applicable for damage during delivery or manufacturing defects.

❌ Not Covered:

• Damage after delivery

• Minor variations due to handmade/custom process

For any concerns, contact us at 📧 exactmaker@gmail.com or 📞 0301 0111026