❓ Frequently Asked Questions (FAQ)

Q1: What type of custom products do you make?

We make a wide range of custom products including name lamps, shoe pieces, wall decor, LED frames, keychains, and more. If you can imagine it, we can create it!

Q2: How long does it take to receive my order?

Our standard turnaround time is 3 to 4 days for production. Shipping time depends on your location, but we try to get your order to you as soon as possible.

Q3: What materials do you use?

We work with wood, acrylic, plastic, and a variety of other materials—depending on the design and product type.

Q4: Do you offer replacements for damaged products?

Yes! If you receive a damaged item, we offer a free replacement. Just make sure to send us photos or a video within 24 hours of receiving your order.

Q5: How can I place a custom order?

You can message us directly on WhatsApp at 0301 0111026 or email us at exactmaker@gmail.com. Share your idea, and we’ll guide you through the process!

Q6: Can I see a preview of my custom design before it's made?

Yes, we can send you a digital preview/mockup for approval before final production (on request).